Welcome to Oona!

Please ensure that you are booking your appointments at the correct studio location. If you are unable to find an appointment time that works for you, feel free to add yourself to our waitlist or email us at hello@oonacares.com or call us at 416.960.5656 and we’ll do our best to find you an appointment time that works for you.

CANCELLATION POLICY:

We require 48 hours notice to cancel or reschedule your appointment. We do not accept cancellation notifications by text message.

Missed appointments or appointments canceled less than 48 hours notice prior to the appointment time are subject to a cancellation fee equal to the treatment fee. If you are unable to attend your appointment because you are sick or in labour, please call or email us.

Please note: you are not able to claim fees for missed appointment under your extended health benefits. If you book an appointment within 48 hours of the appointment start time (essentially within our late cancellation period) this cancellation policy still stands, and you will be liable for any cancellation fees should you wish to change or cancel that appointment.

INCLEMENT WEATHER POLICY:

For inclement weather during the winter months, we follow the Toronto District School Board and York Region District School Board updates regarding transportation for weather. We will waive our cancellation fee should buses or schools be closed in the area of the clinic where your appointment is booked.

While you wait for your appointment, why not check out our Survival Guide for New Parents?

For info about our services, click here.

For info about our classes and workshops, click here.

We are looking forward to seeing you soon! ❤️

xoxo

Your Oona Family

Oona Toronto Located on The Queensway, just east of Royal York

656 The Queensway, Toronto

Oona Newmarket Located on Leslie just north of Mulock, right by Highway 404

1100 Gorham St., Unit 11C, Newmarket